Note:
- This guide is only intended to cover the transfer of payout account credentials and server subscription management permissions. It is not intended to cover the sale, license, or transfer of individual user accounts.
- For more information on user account transfers, please see our Terms of Service.

What does this article cover?

• Who is the Owner? 
• Existing Owner - Steps to Initiate a Server Transfer
• New Owner - Requirements For Accepting a Server Transfer
• New Owner - Steps to Receive a Server Transfer
• Frequently Asked Questions

Who is the Owner? 

The “owner” of a Discord server is the person who will receive all Server Subscription payouts from a particular server. If you are a server owner considering transferring your server with active Server Subscriptions to another owner. 

Please keep in mind that following an ownership transfer, all payouts will go to the new owner.

If you need to transfer the ownership of a server with Server Subscriptions activated, you can follow the steps below.

EXISTING OWNER - STEPS TO INITIATE A SERVER TRANSFER

Step 1:

Ensure the person you are transferring the server to meets the eligibility requirements from our Server Subscriptions policy AND has set up Team and payment info.

Step 2:

Initiate a Server Transfer (click to see instructions)

🚨 Note:
- Server Subscriptions are currently only available for US based creators - which means you can only transfer to someone else who is based in the US.
- For the full list of eligibility requirements please review the Server Subscriptions policy.
- The Team and payout information must be accepted and validated by our payout provider before the transfer can be completed. For instructions on how to set up Team, please review the Server Subs: Payout Onboarding Guide. 

✅ Note for Partner and Verified Servers:
- Partner and Verified servers must file a support ticket to transfer server ownership. This adds an additional layer of safety for server owners.

NEW OWNER - Requirements For Accepting a Server Transfer

🚨 IMPORTANT 🚨 :
- Before you accept the transfer of a server with Server Subscriptions enabled, you must meet these requirements below:

Step 1: Be eligible to receive a Discord server with Server Subscriptions:

• Please read our Server Subscriptions policy to ensure your account is eligible.

Step 2: Ensure Delivery of Server Subscriptions Benefits & Perks:

• Once a server is transferred to you and a new Team with payout information is added, you are responsible for delivery of all benefits and perks associated with existing Server Subscriptions.

NEW OWNER - STEPS TO RECEIVE A SERVER TRANSFER

Once you have confirmed that you met the requirements, follow the steps below in order to accept a server transfer with Server Subscriptions enabled.

Step 1: Set Up Your Team & Payout Information 

Before you can accept a server transfer with active Server Subscriptions you must set up a Discord Team and payout account, so you can get paid!

Please follow these steps to set up a Team and set up your payout account. If you’ve already set up a Team and payout account, you can move to the next step.

Step 2: Accept Monetization Terms & Server Subscription Policy and Select Your Team 

After the old server owner has initiated a server transfer you will need to navigate to Server Subscriptions settings to accept Monetization Terms and Server Subscriptions Policy and update Team info (if needed). The Server Subscription settings will be not be editable until you accept the terms and submit all requested information to set up your payout account.

Step 3: That’s It, You Did It! 

Now you are officially the new Server owner which means you will be responsible for ensuring the existing Server Subscriptions benefits and perks are available for subscribers.

Frequently Asked Questions

Q: Why did my server ownership transfer fail? 

A: This can happen for a number of different reasons, but most likely if you were unable to receive a server (or you were unable to transfer a server to someone else) - then the account receiving the server might not be eligible for Server Subscriptions. 

Please ensure the account that the server is being transferred to meets our Server Subscriptions eligibility requirements AND has set up Team and payment info.

Q: What happens to earnings if my server ownership transfer fails? 

A: If a server transfer fails, the ownership and payout info reverts back to the original owner. Eligible payouts will continue to go to the original owner.

Q: I was transferred a server with Server Subscriptions but I cannot fulfill the benefits and perks that were sold by the previous owner, what should I do? 

A: As the new owner of the server, it is your responsibility to fulfill all perks or benefits associated with the active Server Subscriptions. You must communicate with subscribers about changes to perks and benefits. 

If you materially change what you are offering subscribers, or you’re unable to provide all perks and benefits for active subscribers, you must offer a refund to subscribers.

Q: I had a few active Server Subscriptions but have not reached the $100 threshold for payment, when will I be paid out? 

A: If you have earned money, but have not reached the $100 threshold for payout before transferring ownership, then the money earned to date will be paid out to you once the new owner reaches $100 of revenue earned since the ownership transfer and is approved for payout in accordance with our regular payout schedule. 

If the new owner does not satisfy all eligibility requirements for payout, you will not be eligible for a payout.

Q: What happens if I transfer the server to someone who then violates the Server Subscription Policy? 

A: If the new server owner violates any applicable terms or policies, including the Server Subscriptions Policy, we may apply any remedies referenced in our terms or policies. 

For Server Subscriptions, this can include issuing refunds to all active subscribers, payout ineligibility, or any other remedies referenced in the applicable terms. 

It is the responsibility of the previous and new server owners to resolve any issues with respect to transferred servers and accrued payouts and to ensure that owners operate in compliance with applicable terms and policies.

For more info, please review our Server Subscription policy and Monetization Terms.

Q: How do I set up a Team and Payout information for Server Subscriptions?

A: Please follow these steps to set up a Team and complete your payout information.

Q. I received the error “Application requires a team with an active payout status” when I tried to publish my tiers.

A: Please follow these steps to set up a Team and complete your payout information. 

If you do not do this before accepting the server you will not be able to accept the server transfer and manage the Server Subscriptions.